Terms of service
Welcome to Motiffa. By accessing or using https://motiffa.com/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
Acceptance of Terms
By using our website, creating an account, or placing an order, you agree to these Terms & Conditions as well as our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website.
Products & Orders
All products displayed on our website are subject to availability.
We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, suspected fraud, or any other valid reason.
Product images are for illustration purposes only. Actual product colors may vary slightly due to photography, lighting, and screen settings.
Pricing & Payments
All prices are listed in PKR (Pakistani Rupees) unless otherwise stated.
Motiffa reserves the right to update product prices without prior notice.
We offer both Cash on Delivery (COD) and Prepaid Payment options where applicable.
Orders may require verification before dispatch.
Shipping & Delivery
Free Express Shipping is available across Pakistan.
Delivery timelines are estimates and may vary due to public holidays, weather conditions, or courier delays.
International orders may be subject to customs duties, taxes, and import charges, which are the customer's responsibility.
Exchange & Return
Exchange requests must be made within 7 days of receiving your order.
Returns are accepted only for defective, damaged, or incorrect items.
Items must be unused, unwashed, and returned with original tags and packaging.
Sale and clearance items are not eligible for exchange or return unless a defective or incorrect item has been delivered.
User Responsibilities
By using our website, you agree that you will:
Provide accurate and complete information when placing an order.
Not misuse the website or engage in fraudulent activities.
Maintain the confidentiality of your account credentials.
Intellectual Property
All website content, including text, images, logos, graphics, product descriptions, and designs, is the property of Motiffa and may not be copied, reproduced, or used without prior written permission.
Changes to Terms
Motiffa reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being published on the website. Continued use of the website constitutes acceptance of the updated terms.
Limitation of Liability
Motiffa shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products, except where required by applicable law.